The quickest way to reach the Paarden Eiland base
The enquiry form on this page is the best starting point for sales, delivery and support questions. Include your full name, suburb or town, what machine you need help with, and whether the unit is for home use, first time setup or a service issue.
If you are ordering from Cape Town, Johannesburg, Durban, Pretoria or George, add the delivery address and any access notes for flats, estates or business parks. That helps us sort the right handling and courier route without delay.
What to include so we can answer well
A clear message saves time for everyone. Tell us whether you are looking at a slow masticating juicer, a centrifugal juicer or a cold press, and mention any special issue such as noise, vibration, leaks, screen clogging or a worn seal.
- Model or product name if you have it
- Photos or a short video if the issue is visible
- Whether you need spare parts, cleaning guidance or plug checks
- Your preferred town for delivery or support
Where we deliver and support
MiniPress serves customers across South Africa, with regular delivery routes and support for Cape Town, Johannesburg, Durban, Pretoria and George. We also handle orders and service enquiries for Stellenbosch and Somerset West.
- Cape Town Delivery
- Paarden Eiland Base
- Johannesburg Delivery
- Durban Delivery
- Pretoria Delivery
- George Delivery
- Stellenbosch Delivery
- Somerset West Delivery
What happens after you send the form
Once your message lands with us, the team checks the details and routes it to the right person. General product queries are handled by our online sales team, while technical matters go through support and workshop guidance.
In most cases we reply the same business day. If your message comes in after hours, on a weekend or during a public holiday, we usually respond on the next working day.
Help with cleaning, parts and common faults
We also assist with practical after-sales matters for home juicers and cold presses. That includes deep clean guidance, spare parts help, seal replacement, screen care and leak troubleshooting. For machines that hum, rattle or shake more than they should, we can talk through noise and vibration checks.
- Routine care plans for regular use
- Brushes and tools for cleaning
- Storage care for coastal humidity and kitchen cupboards
- Cable and plug checks for safe everyday use
Delivery notes for kitchens and couriers
Paarden Eiland is our working base in Cape Town, close to major routes for local dispatch. If your address has limited parking, security rules or stair access, mention it in the form so the courier can plan properly.
For homes in coastal areas like Cape Town, moisture and salt air can affect how equipment is stored, so tell us if you need advice on keeping the machine clean and dry between uses. If you are in Johannesburg, Pretoria, Durban or George, we will match your enquiry to the best delivery option we have available.