The crew behind the cartons and calls
MiniPress runs from Paarden Eiland, with delivery moving out to Cape Town, Johannesburg, Durban, Pretoria, George, Stellenbosch and Somerset West. The work is practical: answer questions clearly, pack orders safely, and help customers choose the right machine for the way they juice at home.
There are no grand claims here, just steady work, careful handling and useful advice. That is how the team keeps things moving when someone needs a first time setup, a seal replacement or a quick noise check.
- Local base in Paarden Eiland
- Delivery support across major South African cities
- Help with setup, cleaning and spare parts
Lukhanyo Mthembu keeps the standard steady
Lukhanyo Mthembu, the Managing Director, sets the pace for how MiniPress deals with customers and stock. He pays attention to product handling, service quality and the practical side of selling home juicers and cold presses online. His focus is on keeping the process clear from enquiry to delivery, so customers are not left guessing about what happens next.
He also keeps a close eye on the kind of support people need after delivery. That includes guiding the team on food-safe cleaning routines, storage care for seals and screens, and how to handle common issues before they turn into bigger repairs.
- Oversees customer service standards
- Checks order flow and dispatch quality
- Supports the team with practical product knowledge
Operations and dispatch that respect the clock
Ayesha Letsoalo runs operations, and that means stock planning, order timing and the daily rhythm of the business. In a place like Cape Town, where traffic, weather and power cuts can all affect schedules, she keeps the moving parts practical and organised. Her work helps make sure machines, parts and accessories are ready for dispatch without unnecessary delay.
Ruan Fortuin handles warehouse and dispatch supervision. He checks packing, labels and box condition so units leave in good order. He also keeps an eye on damage risk during transport, which matters for heavy motors, glass containers and screens. If a customer needs a spare part, Ruan helps make sure the right item is matched before it leaves the warehouse.
- Order packing and dispatch checks
- Warehouse control for parts and accessories
- Careful handling for courier movement
Support that knows the difference between noise and fault
Sibusiso Rapetswa leads technical support, and his work covers the sort of issues customers actually face at home. He helps with first time setup, cable and plug checks, leak troubleshooting, vibration, screen care and replacement seals. For juicers with slower mastication, he explains feed preparation and cleaning steps in a way that is easy to follow, without overcomplicating the job.
He also supports people using centrifugal juicers and cold presses, where fit, alignment and cleaning habits can affect performance. If a machine is making more noise than it should, or if a chute, cover or screen is not sitting properly, Sibusiso looks for the cause practicaly and keeps the advice focused.
- Technical help with vibration and leak checks
- Screen, seal and plug troubleshooting
- Video support calls for remote guidance
Sales, care and the messages that make sense
Megan Mokoka handles online sales coordination and keeps customer orders moving in a clear sequence. She helps match enquiries to the right machine type, whether a customer is after a centrifugal juicer for quicker prep or a slow masticating unit for more controlled juicing. She is also careful with the details that matter on the service side, like accessories, replacement screens and cleaning tools.
Nomonde Gxowa manages customer care and gives the business a steady voice when people need follow up, part advice or care instructions. She knows that a good answer should be plain and usable, especially when someone is trying to clean a screen, replace a seal or understand what caused a small leak after washing.
- Order coordination and customer follow up
- Help with spare parts and accessories
- Clear aftercare on cleaning and storage
Training notes, care guides and the little fixes that matter
Tariq Petersen works on content and training, turning technical know-how into instructions people can actually use. He helps shape guidance on routine care plans, brush use, deep clean guidance and storage care, so customers can keep their machines in decent shape through normal home use. His work supports the whole team by keeping the advice consistent across support calls and written notes.
Together, the team covers the everyday details that matter for food safety, parts life and easier cleaning. That includes wash-up after use, drying parts before storage, checking plugs and cables, and making sure screens are not left with pulp build-up. The result is a team that knows the product and understands how South African homes use it.
- Routine care plans for home machines
- Brush and tool guidance for cleaning
- Storage advice for humid or compact kitchens