Getting the unit ready for its first run
First Time Setup starts with the basics: check the main bowl, auger or basket, pulp outlet, seals, feed chute and locking points before the first use. A quick water rinse and a careful dry-down helps remove dust from storage and transport, especially for homes near the coast where damp air can cling to parts and packaging.
We also help with cable plug checks, fitting brushes and tools, and making sure the lid, hopper and safety switch work as intended. If a machine has been boxed for a while, a short test run with water only can show up unusual noise or poor alignment before food goes through it.
Cleaning advice that protects food contact parts
Juicers and cold presses need proper cleaning after every use so pulp, fibre and juice residue do not dry inside the screen or juice path. That helps reduce odours, staining and build-up around seals. For machines used daily in Cape Town, Durban or Johannesburg, a steady cleaning routine also makes the next session quicker and easier.
- Rinse removable parts soon after use, before residue hardens.
- Use the right brush on screens, strainers and small channels.
- Let parts dry fully before storing them away.
- Check for cracks, loose seals or trapped pulp after washing.
We can guide you on deep clean steps for slow masticating juicers, centrifugal units and cold presses, with attention to food-safe handling and the parts that should never be scrubbed too hard.
When the machine starts leaking, rattling or slowing down
Leak Troubleshooting and Noise Vibration Checks often point to a worn seal, a mis-seated screen, a cracked jug, or a feed of produce that is too hard for the machine set-up. A unit that shakes across the counter may also need a steadier surface, better assembly, or a check on the feet and locking arms.
Slow masticating juicers are designed to work at a lower speed and can make a steady pressing sound, while centrifugal juicers usually run faster and sound different. If the sound changes suddenly, or the pulp is wetter than usual, it is worth checking the parts before the fault becomes bigger.
Spare parts, seals and screen care
Spare Parts Help covers common wear items such as seals, screens, strainers, feed components and juice collection pieces. These parts take daily wear from pressure, friction and repeated washing, so they need attention when juice starts escaping or the pulp flow becomes uneven.
- Seal Replacement for leaks around the chamber or base area.
- Screen Care when holes clog or fine mesh becomes damaged.
- Brushes and Tools for cleaning narrow channels and corners.
- Storage Care so parts stay dry, clean and ready for the next use.
If you are unsure whether a part is worn, bent or simply not seated properly, we can help identify the likely cause and point you to the next step.
How we help after delivery across South Africa
MiniPress supports clients in Cape Town, Johannesburg, Durban, Pretoria and George, with delivery reaching Stellenbosch and Somerset West too.
Ruan Fortuin in Warehouse and Dispatch oversees the practical side of fulfilment, while Megan Mokoka handles online sales coordination and Nomonde Gxowa supports customer care. If you need guidance after the parcel arrives, the team can talk through setup, parts, care or a fault that has shown up after transport.
Routine care that keeps things working properly
A Routine Care Plan can help reduce surprises by setting out a sensible cleaning and inspection rhythm. For busy households and small food prep spaces, that means checking cables, plugs, seals, the locking system and the juice path before wear turns into a stoppage.
- Monthly checks for loosened fittings and worn rubber.
- Dry storage to avoid moisture in coastal homes.
- Careful handling of lids, augers and screens.
- Clear notes on what to inspect after heavy use.
Tariq Petersen helps with content and training support, so the guidance you receive is practical and easy to follow, not full of vague theory.
The right place to ask for help
For setup help, troubleshooting, part queries or cleaning guidance, clients can reach MiniPress through the enquiry form on the contact page. The Paarden Eiland base in Cape Town supports the wider South African delivery network, with MD Lukhanyo Mthembu overseeing the business and the team working across support, dispatch and care.
If a juicer is making odd noise, leaking at the seam, or not cleaning down as expected, it is better to ask before forcing a part loose. A short video support call can also help when a fault is hard to describe in words.